Booking Social is in-store appointment scheduling software for telco, electronics, jewelry, and beauty retailers — built natively on Salesforce. Shoppers reserve a specialist and a time online; staff open each visit already knowing the customer’s history and loyalty status.
Trusted by retail & telco teams to cut no-shows and book up to 32% more consultations within 90 days.
TRUSTED BY RETAIL & TELCO TEAMS
In-store consultations win deals — but when shoppers wander in unannounced, specialists start cold, queues build, and high-intent browsers walk out unhelped. Stores feel busy and still miss revenue, because demand never gets matched to the right person at the right time.
Four steps, fewer idle gaps, and a Salesforce record that updates itself.
They pick a store, specialist, service, and time — from your site or a campaign.
Booking Social confirms the slot and sends automated reminders to cut no-shows.
Specialists see customer history and loyalty status before the visit.
Every appointment lands on the customer record — no manual entry.
No clipboards, no cold starts. Specialists open the visit with the customer’s history and loyalty status already in view — pulled straight from the Salesforce record.
ACTIVITY TIMELINE
Everything a store needs to book, remind, and prepare — natively in Salesforce.
Runs inside the Salesforce org you already operate.
Shoppers reserve exactly the help they need, when they need it.
Cut no-shows with SMS & email nudges before every appointment.
Staff open every visit prepared, with the full record in view.
One native system scales across locations and teams.
See booked vs walk-in conversion and idle hours per store.
Device upgrade consults, plan reviews, and trade-in appraisals booked to the right specialist.
Private consultation appointments with history and preferences ready on arrival.
Service and demo bookings that match staff to real demand, not guesswork.
“Specialists used to start every consult cold. Now they open the appointment already knowing the customer and their loyalty tier — and our booked-visit conversion nearly doubled in a quarter.”
“It lives in our Salesforce org, so there was nothing new to maintain.”
Booking Social runs inside your Salesforce instance — appointment and customer data live on your existing records under your existing permissions, with no separate database to secure.
No separate database — data stays where it already lives.
Honors the access controls your admins already manage.
Nothing copied out to an external system to secure.
See how Booking Social books, reminds, and prepares every in-store consult — natively in your Salesforce org.
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